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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Emma Heckman

Emma Heckman

June 6, 2025

5  out of  5
rating by Emma Heckman
"Lori met with me today to review the details of our insurance and was very helpful in answering all of the questions I had - she was patient, friendly and knowledgeable about the details of a variety of insurance policies we have. Thanks Lori!"
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Jennifer Barnett

June 5, 2025

5  out of  5
rating by Jennifer Barnett
"The staff is so helpful and always tries to get the most amount of discounts for clients like myself. My rates have never been lower!"
We responded:
"That’s our goal, Jennifer! We’re thankful for great clients like you!"
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Krysta St.sauver

June 2, 2025

5  out of  5
rating by Krysta St.sauver
"Great customer service here at state farm. Theisen was a tremendous help getting my auto insurance back. Thanks a lot state farm!"
We responded:
"Thanks for leaving us a review, Krysta! I’m blessed to have such a wonderful team!"
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Danna Coleman

May 27, 2025

5  out of  5
rating by Danna Coleman
"Theisen is very kind and helpful… I appreciate her contacting me and helping me get much better coverage for the price than what I had with Progressive! ♥️"
We responded:
"Thank you so much Danna for taking the time to leave a review! We appreciate your business!"
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Bart Aikens

May 25, 2025

5  out of  5
rating by Bart Aikens
"Lori Love has been an extraordinary service provider at State Farm for many years. I have always found her to be dependable to a fault and speedy to boot. I give Lori the highest marks!"
We responded:
"Thank you Bart, and I couldn’t agree more about Lori! I’m fortunate to have her on my team!"
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Sherrene Aikens

May 25, 2025

5  out of  5
rating by Sherrene Aikens
"Lori Love provides prompt, reliable, and easy to understand service. She is a professional who can take care of all of your insurance needs."
We responded:
"Appreciate your review and your business, Sherrene!"
Profile photo of Eleanor McGehee

Eleanor McGehee

May 22, 2025

5  out of  5
rating by Eleanor McGehee
"Lori at Rob Olive State Farm office is top notch. They handle all of my personal insurance needs in a timely and professional manner. We also deal with many insurance agents with our business Turn Key RV Rentals & Repair. Hands down they are the easiest agent to deal with. I have never had to wait on any of my requests and always answer the phone. This is how customer service used to be and they have raised the bar. Remember if you are not happy with your current insurance company have Lori give you a quote. If you are not happy with your current State Farm agent you may request to move your current policies over to Rob Olive State Farm office. You won't be sorry!"
We responded:
"We appreciate you very much, Eleanor!"
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Natasha Osborn

May 20, 2025

5  out of  5
rating by Natasha Osborn
"So very pleased to be back with State Farm! Lori Love at Rob Olive's office in Eugene was simply fantastic to work with in transitioning my home and auto accounts over to ensure I had better coverage and saving me money! It is refreshing to have someone local I can speak to and meet with if necessary!"
We responded:
"Thank you SO much, Natasha!"
Profile photo of Jacy Arnold

Jacy Arnold

May 15, 2025

5  out of  5
rating by Jacy Arnold
"I have been insured with State Farm for over 20 years with Rob Olive as my agent. If you want a team that responds quickly when you need them and makes sure that you have the right personalized coverage for your family, don’t go anywhere else."
We responded:
"We appreciate your long-term continued support, Jacy!"
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scott altenhoff

May 13, 2025

5  out of  5
rating by scott altenhoff
"I’ve been a customer of Rob Olive State Farm for over two decades and have always been impressed with their great customer service and attention to detail. They consistently exceed expectations."
We responded:
"That means so much, Scott…thank you!"
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Alicia Uteg

May 9, 2025

5  out of  5
rating by Alicia Uteg
"Very friendly, helpful and saved me money."
We responded:
"Thanks, Alicia…providing a better insurance value is what we’re all about!"
Profile photo of Hans Engel

Hans Engel

February 8, 2025

5  out of  5
rating by Hans Engel
"Rob and the staff are great to work with! I always receive fast and efficient service every time I have a question or issue to deal with, both over the phone and in person."
We responded:
"Thank you Hans! I appreciate your long-time association with my agency!"
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Chris johnson

February 6, 2025

5  out of  5
rating by Chris johnson
"Miss lori gave very nice and clear details on all the options! Pleasant to deal with, so i'm now a customer."
We responded:
"Thanks Chris…I appreciate your business and we’ll work hard to earn it every day!"
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Jay and Krista Patterson

January 31, 2025

5  out of  5
rating by Jay and Krista Patterson
"Kind, professional, and genuinely care about you as a person! Highly recommend"
We responded:
"Thank you, Jay! And welcome aboard…we appreciate you!"
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Theisen Taimanglo

January 28, 2025

5  out of  5
rating by Theisen Taimanglo
"Everyone who works in this office is amazing!! From the moment I walked in, the staff were incredibly welcoming. Marla took the time to explain my policy in detail, answering all of my questions with patience and clarity. Thanks to everyone, Rob, Lori, and Marla, I felt confident and well-informed throughout the time I was there. Highly recommend for anyone looking for reliable and personal service. Truly a great team!"
We responded:
"Thank you Theisen, we appreciate you!"
Profile photo of Samantha Bennett

Samantha Bennett

January 27, 2025

5  out of  5
rating by Samantha Bennett
"Quick and easy problem solved. Kind staff and professional. Been with State Farm for years and have always been provided with excellent customer service."
We responded:
"Thanks SO much Samantha!"
Profile photo of Mark Whitson

Mark Whitson

January 22, 2025

5  out of  5
rating by Mark Whitson
"Laurie & Rob anre excellent. Thank you for being our insurance agent for last 33 years.✌️"
We responded:
"You’re a terrific client, Mark, and we appreciate you!"
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Lori

January 22, 2025

5  out of  5
rating by Lori
"Rob Olive's office at State Farm have been taking care of us for over four decades. I absolutely love working with Laurie. They are like old friends who really care about us."
We responded:
"We appreciate such long term loyally, Lori! "
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JL Avena

January 17, 2025

5  out of  5
rating by JL Avena
"Lori is definitely my go-to person - extremely helpful and knowledgeable."
We responded:
"Appreciate your business! Yep, I’m blessed to have her on my team!"
Profile photo of Trace White

Trace White

January 17, 2025

5  out of  5
rating by Trace White
"Appreciated very much the personalized help for our family. We are super pleased with the service and savings we are recognizing with State Farm."
We responded:
"Hey Trace, thanks so much, so happy to have you onboard!"
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Bryan Like

January 17, 2025

5  out of  5
rating by Bryan Like
"A great office with great staff to work with. Always responsive and helpful."
We responded:
"We appreciate you Bryan! Thanks for your thoughts!"
Profile photo of Bryan Klein

Bryan Klein

November 12, 2024

5  out of  5
rating by Bryan Klein
"Lori Love is the best! She will take great care of you. I couldn't be happier with the service she provided recently!"
We responded:
"Thanks so much Bryan! And I agree!:)"
Profile photo of Shahalee Bates

Shahalee Bates

July 18, 2024

5  out of  5
rating by Shahalee Bates
"Only ever been with State Farm, specifically Rob's office due to the wonderful staff he hires and the amazing work they always do for us!!"
We responded:
"Thank you SO much for this! Your complete satisfaction is our goal!"
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Peter Zochowski

July 17, 2024

5  out of  5
rating by Peter Zochowski
"I’ve been a client for over 20 years. Lori always does a wonderful job with all my insurance needs. Thank you!"
We responded:
"Thank you Peter…we appreciate you!"
Profile photo of Nicole Knott

Nicole Knott

July 15, 2024

5  out of  5
rating by Nicole Knott
"Everyone in the office is super helpful and easy to work with. My rates continously go down so i will be sticking with State Farm for the foreseeable future!"
We responded:
"I appreciate that, Nicole! We do try:)"